Knowledge Base

All Articles

How to Manage Cost and Bill Rates
Adding A New Customer
Adding a New Interpreter
Adding a New Request/Job to Atrium with 'Add New Request' Button
All About 'Scheduler'
Allow Your Clients to View/Print eTimesheet
Atrium Video Remote Solution
Automatic Logout
Banned Interpreters
Bulk Customer Invoicing
Can I Upload More Than One Timesheet for a Request?
Client Admin
Client Confirmation Messages
Client Preferred Interpreter
Colors on Calendar
Configuring Quickbooks Online Integration
Copying a Job or Creating a Repeating Job?
Creating a Request/Job from the Calendar View
Custom Fields
Customize Appointment Types and Request Types
Definition of Email Placeholders
Definitions of Company Settings
Email Audit
Email Customer Invoices
Email Template Blocks
Email Templates
Gender Preference
How Checkboxes Work for Search in Atrium 8
How do I add an actual to a Request in Atrium 10?
How Do I Add Date and Notes to Bulk Check Request?
How do I create a new Request in Atrium 10?
How Do I Create a Scheduled VRI Request?
How do I deal with scheduling other agencies?
How do I delete a language from an interpreter after the language has been used?
How do I exclude certain request types from appearing on the Interpreter Portal or the Mobile App?
How do I find an existing Request in Atrium 10?
How do I find an interpreter for a Request in Atrium 10?
How do I login to Atrium 10
How do I maintain attributes in Atrium 10?
How do I maintain clients in Atrium 10?
How do I maintain interpreter credentials in Atrium 10?
How do I maintain interpreter profile info in Atrium 10?
How do I maintain languages for an interpreter in Atrium 10?
How do I maintain languages in Atrium 10?
How do I manage interpreter availability in Atrium 10?
How do I manage Tags in Atrium 10?
How Do I Merge Duplicate Consumers in Atrium 10
How Do I Merge Patients / LEP / Consumer?
How do I preview an Invoice?
How Do I Remove an Activity from a Check Request
How Do I Remove an Approver Signature From a Request?
How do I reverse a payment that has been received for an invoice in Atrium
How do I Review and Accept Open Requests in the New Mobile App
How do I save documents in interpreter records?
How Do I Search for LEPs who are not in LEP Database
How do I submit a support request?
How Do I Track the Reasons Why Interpreters are Removed from Assignments
How do I upload a file to a Request in Atrium 10?
How Do I Upload Timesheets and Submit My Time in the New Mobile App
How Do I Use Client Admin?
How do I use the calendar view in Atrium 10?
How Do I Use The Client Preferred Interpreter Feature?
How Do I View My Schedule in the New Mobile App
How Do I Work Offline with the New Mobile App
How Do You Do Bulk Approval of Actuals?
How does Atrium deal with Internationalization?
How is Client Access different from Admin Access?
How to Add Activities - Interpreter
How to add/maintain Activities in Atrium
How to add/maintain users in Atrium
How to Configure and Use Medical Department List
How to create Quickbooks Online Items
How to Delete/Remove and Interpreter from Interpreters Database
How to Launch Reports in Atrium 10
How to log in to the New Mobile App
How to maintain attributes for use in Atrium
How to maintain Tags (formerly known as Special Conditions) for use in Atrium
How to Maintain Users in Atrium 10
How to Record Time and Activities in the Mobile App
How to Remove an Item from an Invoice
How to reset a user password in Atrium
How to Synchronize Interpreter Passwords
How to use Chat in Atrium 10
How to Use Credentials Management
How to use Document Translation Feature
How to use the Dashboard Search
How to Use the Email Template Editing Tool
How to use the LEP Database
Integration of Quickbooks Desktop Version with Atrium
Interpreter Availability/Unavailabilty
Interpreter Feedback
Interpreter Name from Agency
Interpreters Banned by LEP/Patient/Consumer
Invoice a Customer
Language Groups
Log In With Microsoft or Google
Maintaining Clients/Customers
Maintaining Interpreters
Managing Requester Contacts
Mobile App 3.2.16 Deployment 08-20-2019
Multiple Invoice Formats
Navigating the Interpreter Portal
New Drop Box Integration for Atrium
Number of Interpreters Required
Open Request from Financials Screens
Optimistic Record Locking
Partner Agencies Within Atrium
Pay an Interpreter
Pay Interpreters (Bulk)
Possible Duplicate Request Warning
Preferred Clients
Push Notifications in the Mobile App
Quickly Add Interpreters to Assigned Interpreter(s) Box
Request Stages and Statuses
Search As You Type for LEPs
Search Filter 'Any or All'
Search LEP for Multiple Internal Strings
Searching for Custom Fields
Searching on the Dashboard for both Location and BillTo
SPF Record in DNS Allowing Email from LSP Ware
Street Distance vs Approximate Distance
System Email Messages
Time Zones in Atrium
Truncated keyboard when I try to add Approver to mobile app
Two-Factor Authentication
User Guide for Credentials Management for Administrators
User Guide for Credentials Management for Interpreters
Using Client Access
Version 10.28
Void Special Conditions
What does the interpreter's timesheet look like?
What is in Audit Trail for a Request in Atrium 10?
What is the Currently Open warning message I am seeing when I open a request?
Where Do I Get the Mobile App?
Why Can't My Interpreter See a Future Job on the Portal/Mobile App?
Why can't one of my interpreters log in to the Mobile App?
Why is my interpreter not shown when I click Get Available Interpreters?