You will be provided with the URL, ID, and password to log in to the Atrium Interpreter Portal if this service is offered by your agency. When you log in, you will first see a screen that has a number of tabs. The first of these is “My Profile”. This is where you keep your contact information up to date. You may edit all fields on this tab with the exception of Languages. This will be maintained by your agency. The timezone defaults to the timezone for your agency. To change it, simply click on the timezone and you will see a drop-down where you can select the correct timezone.
The next tab is Open Jobs. On it, you will find all unassigned jobs that you are available and qualified to accept. Use the filter in the top right corner to look for specific jobs. Double click on the job to see more details.
Once inside the job, you are able to click the Assign this job to me in the upper right-hand corner to accept it. Clicking on the address will take you to Google Maps to see the driving directions.
The next tab shows the Assigned Jobs. These are jobs which have been assigned to you, but you have not entered any activities yet. Double-clicking will take you into the request.
Once again, clicking on the address will take you to Google Maps to obtain driving directions. Clicking on the Generate Timesheet box will create the timesheet for this request if the client requires a paper time sheet.
Clicking on the Record Time button will allow you to record your activities, enter visit notes, and upload any supporting documentation (such as timesheets) that is required.
Clicking the Plus button next to Activities allows you to add a new activity or task. You are able to select the appropriate activity (please refer to your agency's guidelines), enter the times for the service you provided and see the estimated amount you will be paid. Click Done when you are finished. If you need to add more activities, just click on the Plus button again and add the next activity. Click save when you are done.
The next tab is Closed Jobs. It shows all of the jobs for which activities have entered. Once again, double clicking on the request will open the job. Please note that if a job has been signed off on the mobile app, you are not able to make any changes to the job.
The next tab is Credentials. In this tab, you are able to see which credentials you are missing, which recentials are expired and which credentials are expiring. Please click here for more information.
The next tab is My Payments. This contains a link for a check requests which have been created for you. Simply click on the Check Request number to view the document.
The next tab is Availability. This is where you are able to set the hours for which you are available to work and then days when you are not available to work. You use the toggle switch on the left for days when you are available to work, then the time controls to indicate the times.
To add an unavailable time, date or date range, click the plus sign on the right. Use the calendar and time controls to enter the dates and times.
Click the Save button when you are done.
The last tab (if it is enabled by your agency) is Credentials Management. This is where you are able to view the status of your credentials and enter any new credentials that you may have. Please click here to for more information about the Credentials Management tab.