To log in to the mobile application, simply enter your user id (email address).
Pressing Next allows you to verify and change (if needed) the agency you are working with and enter your password. The agency you are working with is shown underneath your user id.
If you click on the arrow, it will bring up a listing of the agencies you work with. Select the correct agency, then enter your password.
You will notice that you are able to enable a fingerprint login. To use this, check the box to enable the fingerprint login. Then you simply click on the fingerprint icon on the password line and you will be prompted for your fingerprint. For phones that support facial recognition, you are able to use that for the app as well.