Admin
General
- Atrium Video Remote Solution
- Automatic Logout
- Definitions of Company Settings
- How Do I Merge Duplicate Consumers in Atrium 10
- How do I submit a support request?
- How Do You Do Bulk Approval of Actuals?
- How does Atrium deal with Internationalization?
- How to create Quickbooks Online Items
- How to Delete/Remove and Interpreter from Interpreters Database
- Managing Requester Contacts
Versions
- Mobile App 3.2.16 Deployment 08-20-2019
- Version 10.10.0 Deployment 07/07/2019
- Version 10.6.0 Deployment 2/9/2019
- Version 10.8.0 Deployment 4/27/2019
- Version 10.9.0 Deployment 06/01/2019
- Version 8.4.6 Deployment 4/22/2017
- Version 8.5.4 Deployment 6/24/2017
- Version 8.5.8 Deployment 8/12/2017
- Version 8.6.2 deployment 9/3/2017
- Version 8.7.4 Deployed 10/14/2017
Interpreter Mobile App
- How do I Review and Accept Open Requests in the New Mobile App
- How Do I Upload Timesheets and Submit My Time in the New Mobile App
- How Do I View My Schedule in the New Mobile App
- How Do I Work Offline with the New Mobile App
- How to log in to the New Mobile App
- How to Record Time and Activities in the New Mobile App
- Mobile App 3.2.16 Deployment 08-20-2019
- Where Do I Get the Mobile App?
- Why Can't My Interpreter See a Future Job on the Portal/Mobile App?
- Why can't one of my interpreters log in to the Mobile App?
Scheduler
Atrium Admin Module
- How to Manage Cost and Bill Rates
- Can I Upload More Than One Timesheet for a Request?
- Definition of Email Placeholders
- Email Audit
- How Do I Add Date and Notes to Bulk Check Request?
- How Do I Create a Scheduled VRI Request?
- How do I deal with scheduling other agencies?
- How do I delete a language from an interpreter after the language has been used?
- How do I exclude certain request types from appearing on the Interpreter Portal or the Mobile App?
- How Do I Merge Patients / LEP / Consumer?
Finance
- Configuring Quickbooks Online Integration
- How do I add an actual to a Request in Atrium 10?
- How Do I Add Date and Notes to Bulk Check Request?
- How Do You Do Bulk Approval of Actuals?
- How to Remove an Item from an Invoice
- Integration of Quickbooks Desktop Version with Atrium
- Invoice a Customer
- Open Request from Financials Screens
- Pay an Interpreter
Training
- How to Manage Cost and Bill Rates
- Email Templates
- Gender Preference
- How do I add an actual to a Request in Atrium 10?
- How do I create a new Request in Atrium 10?
- How do I delete a language from an interpreter after the language has been used?
- How do I exclude certain request types from appearing on the Interpreter Portal or the Mobile App?
- How do I find an interpreter for a Request in Atrium 10?
- How do I login to Atrium 10
- How do I maintain attributes in Atrium 10?
Interpreter
- How do I Review and Accept Open Requests in the New Mobile App
- How Do I Upload Timesheets and Submit My Time in the New Mobile App
- How Do I View My Schedule in the New Mobile App
- How Do I Work Offline with the New Mobile App
- How to log in to the New Mobile App
- How to Record Time and Activities in the New Mobile App
- How to Use the Interpreter Portal
- Truncated keyboard when I try to add Approver to mobile app
Administration Screens
- Client Preferred Interpreter
- Email Templates
- Gender Preference
- How do I add an actual to a Request in Atrium 10?
- How Do I Create a Scheduled VRI Request?
- How do I delete a language from an interpreter after the language has been used?
- How do I exclude certain request types from appearing on the Interpreter Portal or the Mobile App?
- How do I find an interpreter for a Request in Atrium 10?
- How do I maintain attributes in Atrium 10?
- How do I maintain clients in Atrium 10?
Atrium 10
- How do I add an actual to a Request in Atrium 10?
- How do I create a new Request in Atrium 10?
- How Do I Create a Scheduled VRI Request?
- How do I find an existing Request in Atrium 10?
- How do I find an interpreter for a Request in Atrium 10?
- How do I login to Atrium 10
- How do I maintain attributes in Atrium 10?
- How do I maintain clients in Atrium 10?
- How do I maintain interpreter credentials in Atrium 10?
- How do I maintain interpreter profile info in Atrium 10?
Trouble Shooting
Client
FAQ
- Configuring Quickbooks Online Integration
- Definition of Email Placeholders
- How Checkboxes Work for Search in Atrium 8
- How do I add an actual to a Request in Atrium 10?
- How do I create a new Request in Atrium 10?
- How Do I Create a Scheduled VRI Request?
- How do I delete a language from an interpreter after the language has been used?
- How do I exclude certain request types from appearing on the Interpreter Portal or the Mobile App?
- How do I find an existing Request in Atrium 10?
- How do I find an interpreter for a Request in Atrium 10?
Atrium 10
- Client Preferred Interpreter
- How do I add an actual to a Request in Atrium 10?
- How do I create a new Request in Atrium 10?
- How Do I Create a Scheduled VRI Request?
- How do I find an existing Request in Atrium 10?
- How do I find an interpreter for a Request in Atrium 10?
- How do I login to Atrium 10
- How do I maintain attributes in Atrium 10?
- How do I maintain clients in Atrium 10?
- How do I maintain interpreter credentials in Atrium 10?